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myfix
11/24/2008
4:52:43 PM
Replies: 2
myfix | ok I'm stumped!
Hi anyone who happens to read this, I am in need of some help. I opened an account with Grand Hotel Casino after reviewing their website and their "deposit options" (I use Moneybookers to play) They list Moneybookers as one of their newer methods available but.. after installing, registering I went to make a deposit and guess what.. No Moneybookers.. so I made a couple using my other option "UseMyBank" but that costs me so I hate to use it.. I contacted the casino, they think I'm nuts I'm sure and suggested I uninstall and re-install because it's suppose to be 2 or 3 above another one, and they can see it from their end.. so I did what they suggested.. same.. no Moneybookers so I thought about it and said to self "ok maybe the link from GG site (rate casinos) is an older version, I'll try downloading from their homepage.. so much for me thinking... still no Moneybookers, so... my question is...
Does anyone else play at Grand Hotel and use Moneybookers as their method of deposit? I wrote them back, stated I have no problem using it anywhere else so it can't be due to fact I'm Canadian but haven't hear back again yet... I could really use some suggestions here cuz I'm invested already and would hate to let one go that "we" support here.
Maybe someone else has this problem, I'd sure like to hear back from "someone"
Thanks
Pam
myfix 11/24/2008 4:53:21 PM
myfix 11/24/2008 4:53:51 PM
REPLY
| Sortame
12/11/2008
11:54:31 AM
Replies: 0
| Thebes Casino
I downloaded and played at Thebes in the "fun"
mode, not real money. I tried different games
and Black Diamond 5 line kept me pretty even.
I did notice on the video poker games that the
auto hold did not always hold the best hand to
draw to. For example, holding one face card and
not a small pair. I would suggest that you chose
your hold cards and not rely on auto hold. It's
a software problem and I am NOTsaying that the
casino is dishonest. I'm sure John would not
allow them at gg if that was the case.
REPLY
| getbusy888
11/22/2008
12:24:00 AM
Replies: 2
nsbyrt125 | new microgaming rules for us players
as of 11/20/2008 Microgaming casino's will no longer let us players play any progressive slot or progressive game, in addition to that casino's with their software can't accept new us players.
REPLY
| pmarston
10/10/2008
8:00:16 AM
Replies: 2
krystalkitty | AFTER BEING A MEMBER OF GG FOR YEAR'S.....
I would like one of the owner's of gg to respond to my question please..I have been a member of gg for year's.I work all month long to try to make at least 2000 gg's so i can get my conversion's. and it seem's no matter what i do i never win gg's..I always make sure to spend the required amount at the casino's to get the monthly conversion and each month at the end of 30 days i never seem to have the required amount of gg's to get my conversion's.I visit often and try to win gg's every way possible.Daily gg's..horse races..games..casino match..sunday is funday chat.and more..How can i get enough gg's to make a conversion monthly..i spend a ton of money at the casino's sponsored here at gg..and i have never won a dime or cashged out a dime to date..i appreciate a small comp or bonus like a conversion once a month..can someone please email me and let me know how to earn enough gg's to make a conversion monthly..Please..
REPLY
| vonnie2002
10/13/2008
12:10:55 AM
Replies: 1
littlebit | Onion Race
Hi John/Trish:
My onion placed first in the following race:
Meeting Number: 2628
Race Number: 15
Lane Number: 8
I never received a winning email and didn't realize it because I had no internet service for a few days due to my move. I also have not received a bonus from Platinum Play. I've sent an email to "emailus@gonegambling.com" but got no response either.
Can you please look into this for me.
Thank you.
REPLY
| myfix
10/9/2008
3:06:24 AM
Replies: 5
littlebit | Is this just news to me??
Hi all, don't know if I'm just behind the times because of having little time lately to get in here and read but I double checked to make sure I'd read all the gambling news reports and didn't see anything so here's my comment/question... the day before yesterday my g-friend down the street got note from Lasseter's (probably not spelled right and I'm too lazy to check it out) giving her notification that they are closing their online casino due in part to the loss of "US online gaming rights" and subsequent loss of revenue.
So... is this old news and I'm just to far out of the loop or is this new.. news (since they are one of "our" recommended casinos)
would appreciate any info or direction on where to read about this
thanks all and "happy gaming"!!!
REPLY
| mysticgirl
9/21/2008
5:45:14 AM
Replies: 4
littlebit | FYI
I am new here but want to let you know I recently made a withdrawal from Grand Mondial and the check BOUNCED
REPLY
| cz1258
9/27/2008
8:21:29 AM
Replies: 2
dodgyr | Patience is a virtue for some..... For online Gamblers, it's a must!
Unfortunately, most Gamblers are impulsive and patience is rarely the norm. I've been playing online since 2000 and I have had accounts with just about every casino you can think of. I too have lost more bonus money than I care to admit, because I assumed, rather than: I had known.
Having no one to blame but myself, here’s what I’ve learned:
1. Each casino has their own rules and in order to eliminate the potential problems, (Born in the assuming nature.) you must take at least 30 minutes prior to play, to read all the terms/rules for banking and promotional play. Read the banking procedures for depositing and know the requirements for withdrawal.
2. Make sure you completely understand how to follow the promotional rules, know how-what-when and or where, the things you need to do, in order to claim your bonus. Treat every promotion as if it was the 1st time you’ve played it. (Always!)
3. If you deposit and play prior to having done this, you’re needlessly throwing away your rights to any potential win. It’s a lot like driving without a license. But in this instance, the traffic cop is a banker. Show up without your license, and your ticket to ride is over. There’s little doubt in your impending disappointment and no one to blame but yourself.
4. Most bonus "Chips" are NOT cashable. Even if you make play through. So don't assume they are. Or for that matter, don't assume anything. Never pull the finger of a support agent until you know for certain it’s you’re right to do so! Even then, be prepared for the potential in a back draft. What you’re saying, might not be what their seeing on their computer.
5. Computers and people, both make mistakes. Here is the key to getting resolution to anything: Good communication, supported with proper documentation. So keep copies of everything! Including chat logs, emails, promotions details, etc.
And keep them forever!
6. If you like a casino and intend to play there, or if you have any reason to believe you might cash out, email all the required documentation to their support, prior to making the request. (Sooner the better.) Including: Recent Utility bill, Drivers lic. Credit cards etc., plus any required fax back forms, usually found within the withdrawal terms.
7. Having provided your withdrawal information, prior to any withdrawal, allows any transaction to happen smoothly. But is no guarantee to that end. Especially if it's a 1st time withdrawal. So expect delays, and requests for additional information. And be willing to provide what's needed. Most casinos are flexible about documentation. If you don’t have a utility bill, send a copy of your bank statement. Simply scan a copy, black out or erase the balance(s) and or payments to everyone but that particular casino. (If any.) It’s not an audit! It’s simply proof of who you say you are.
8. When dealing with support, don't be an ass about anything. Be up front, courteous and understanding to those whom you deal with. You'll get farther in being nice, than you will when being angry or abusive. (Duh!)
9. Most of all: Be patient! (I know it sucks, but it's an absolute must!) If you don’t have the patience to wait for your money, then drive to Las Vegas! The trade off for instant gambling online, verses driving to Las Vegas is having to wait for withdrawals. The time you're saving, not having had to drive to Las Vegas, is getting transferred to your cash out process. (Simply because you’re not standing in front of them, with picture ID.)
10. No matter how good a casinos reputation is, they are prone to screw ups, just like you. Misunderstandings are a part of life. Especially across global frontiers. So give the support staff a break. Better still: Give them respect, understanding, praise and thanks, for their time and effort. It's an absolute must, if you want cooperation in anything you're asking them to do for you.
Following these guidelines, has allowed me to cash out more often, with less hassle, and I actually get my money! (From any and all casinos that I play at.) If you do likewise; you probably won't need to be in here, upset, about not getting what you expected.
Best of luck!
Cz
P.S. There’s a lot to be said for the power of GoneGambling! Membership has it’s privileges, so use them! (Before taking any dispute to another level.) It works!
Just having mentioned that I was a GG member, (Without using a threatening tone.) has changed the situation completely. I often get reconsideration, and credit, even when I’m at fault! Now how sweet is that?
(Many thanks to John and the GoneGambling support team!)
REPLY
| mbj1977
9/14/2008
6:27:05 AM
Replies: 3
littlebit | vipslots
i made a deposit yesterday ask them for a email that i can send to john they told me they dont know what i am talking about they dont know gonegambling and never send the email i dont like that casino then dont have to worrry about me never go back there
REPLY
| hkiely1
9/22/2008
6:33:17 AM
Replies: 1
littlebit | hkiely1
I recently received some bad checks on 2 withdrawals from Grand Prive. They tell me they are being re-issued. Im curious if anyone else has had this problem with Grand Prive?
REPLY
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