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conversion issues?

kotsy1

Fried Onion
when I request a conversion, I usually get an email from GG within a few minutes and conversion is credited. No email and points have been deducted. No credit at Win a Day and it's been quite awhile. Things like this will turn members away.
 

DEEDEEMOE

Super Moderator
Hi kotsy,

I took a look and do see a conversion for winaday showing in your history. Sometimes the gg email system has a mind of it's own and it may have missed sending your converstion letter. Try going to the lost and found section of your member's area and check the drop down list for winaday, it should be there. Select it, and then hit the send button. That will re-send the letter to you and the casino.
Please pm me and let me know if you have any problems.
-dee
 

kotsy1

Fried Onion
just to let the members know. I contacted support at Win A Day and they credited me. If players are wondering where to play? PLAY HERE! The support is awesome and they really take care of their players. Go to the login screen and you'll see their banner on the right side. You get $28 free too! I love this place
 
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